Welcome to Valor Markets Ltd! We are pleased to offer you our services. These Terms and Conditions (hereinafter the “Terms”) govern your use of our website https://www.valormarkets.com/ and the services we offer.
1. AUTHORIZED USER
The CLIENT’s application to open an account with VALOR MARKETS LTD (trading as “VALOR MARKETS”) binds them to the Terms and Conditions of this Agreement, and this action automatically acknowledges and accepts the Terms and Conditions listed below.
VALOR MARKETS permits only one (1) active personal and one (1) active corporate account per individual CLIENT.
All transactions between VALOR MARKETS and the CLIENT shall be governed by the terms of this Agreement, as amended from time to time.
2. ACCOUNTS
2.1 ACCOUNT APPROVALS AND MAINTENANCE
2.1.1 Valor Markets Ltd reserves the right, in its sole and absolute discretion, to reject the CLIENT’s application and/or close the CLIENT’s account for any reason. CLIENTs will be required to provide additional information and/or documentation to Valor Markets Ltd. This is done to allow Valor Markets Ltd to continue servicing the CLIENT’s account.
2.1.2 At any time, at its sole and absolute discretion, Valor Markets Ltd may restrict trading, disbursements, and/or transfers administered by the CLIENT. The Agreement may be amended, changed, revised, supplemented, and/or modified at any time by Valor Markets Ltd. The most recent version of the Agreement will be published on https://www.valormarkets.com/.
2.1.3 This Agreement cannot be modified by the CLIENT’s verbal and/or written statements or amendments without the prior written consent of the General Counsel of Valor Markets Ltd.
2.1.4 Restricted Territories: Valor Markets Ltd reserves the right to restrict access to all and/or a portion of the Website and/or Services in the future with respect to certain jurisdictions. The CLIENT acknowledges and agrees that Valor Markets Ltd is not liable if the country in which the CLIENT resides or is located becomes restricted or blocked.
Restricted Territories include, but are not limited to:
Australia; Afghanistan; Burma (Myanmar); the Democratic Republic of Congo; Crimea; Cuba; Ethiopia; Haiti; Iran; Iraq; Japan; Lebanon; Libya; Malta; New Zealand; North Korea; Pakistan; the Republic of Congo; the Russian Federation; Somalia; South Sudan; Sudan; Syria; Trinidad and Tobago; Tunisia; United States of America; Venezuela; Vietnam; Yemen; and Zimbabwe.
2.1.5 The CLIENT acknowledges and agrees that accounts are only separated in the books and records of Valor Markets Ltd. The CLIENT also acknowledges that its funds are not insured and are deposited with a liquidity provider chosen at the sole discretion of Valor Markets Ltd.
2.2 MARGINS AND DEPOSIT REQUIREMENTS
2.2.1 The CLIENT shall provide and maintain margin in such amounts and in such forms as Valor Markets Ltd, in its sole discretion, may require.
2.2.2 Valor Markets Ltd may require the CLIENT to deposit additional margin via immediate wire transfer when and as required by the Company and will immediately meet all margin calls in such mode of transmission as Valor Markets Ltd shall, in its sole discretion, designate. Valor Markets Ltd may, at its sole discretion, limit the amount and/or total number of open positions that the CLIENT may acquire or maintain at Valor Markets Ltd.
2.2.3 Valor Markets Ltd reserves the right to close CLIENT’s accounts whenever deemed necessary. Valor Markets Ltd is not liable for any loss and/or damage caused, directly nor indirectly, by any events, actions or omissions, including – but not limited to – loss or damage caused, directly or indirectly, by any delays or inaccuracies in the transmission of orders and/or information due to a breakdown in or failure of any transmission or communication facilities.
2.3 ROLLOVERS
2.3.1 At the sole discretion of Valor Markets Ltd, the terms and/or methods for delivering, offsetting, or rolling over the CLIENT’s open positions may vary from CLIENT to CLIENT.
2.3.2 The CLIENT acknowledges and agrees that any positions held in the CLIENT’s account at 00:00 (GMT +2) may be rolled over to the following settlement date, and the account may be debited or credited for the interest differential for the rollover period.
2.3.3 Without limiting the foregoing, where the Company identifies or reasonably suspects any trading activity deemed to constitute abuse of swap/rollover charges or credits and/or dividend adjustments, the Company may, without prior notice and without liability:
i. recalculate, reverse, remove, apply, or withhold any swap or dividend adjustment;
ii. correct affected trade pricing, account equity, balance, and/or profits or losses on a post-facto basis; and/or
iii. restrict trading, close positions, suspend, terminate, or permanently ban the CLIENT’s account(s).
2.4 SETTLEMENT DATE OFFSET INSTRUCTIONS
2.4.1 If the CLIENT fails to meet their obligations (such as providing funds, instructions, and/or delivery documents) by the specified time, Valor Markets Ltd reserves the right to take immediate action, without prior notice or request to the CLIENT.
2.4.2 This includes, but is not limited to, offsetting the CLIENT’s position(s), rolling over the CLIENT’s position(s) into the next settlement period, or making or receiving delivery on behalf of the CLIENT, under terms and methods deemed reasonable by Valor Markets Ltd in its sole discretion.
2.4.3 In such cases, Valor Markets Ltd may, at its discretion, block the CLIENT from taking further action on their account(s), and proceed with the necessary actions without asking for permission or instructions from the CLIENT. This may be done to protect Valor Markets’ interests, ensure proper settlement, or prevent any further risk, as deemed appropriate by Valor Markets Ltd.
2.5 DYNAMIC LEVERAGE
2.5.1 The Company may, at its sole and absolute discretion, apply dynamic leverage to any account, instrument, asset class, or position size.
2.5.2 Leverage levels may vary based on, including but not limited to:
i. instrument type;
ii. notional exposure;
iii. market volatility;
iv. liquidity conditions;
v. trading behaviour;
vi. account equity;
vii. risk management considerations; and/or
viii. regulatory or liquidity provider requirements.
2.5.3 The Company reserves the right to amend leverage levels at any time, including without prior notice, and such changes may apply to existing open positions.
2.5.4 The Client acknowledges that changes in leverage may materially impact margin requirements, free margin, and liquidation thresholds.
2.6 LIQUIDATION OF ACCOUNTS
2.6.1 The CLIENT acknowledges the following account liquidation reasons:
i. death or judicial declaration of incompetency of the CLIENT or, in the case of a legal entity, its dissolution or liquidation;
ii. filing of a petition in bankruptcy, or a petition for the appointment of a receiver, or the institution of any insolvency or similar proceeding by or against the CLIENT;
iii. filing of an attachment against any of the CLIENT’s accounts carried by Valor Markets Ltd;
iv. insufficient margin or determination by Valor Markets Ltd;
v. in its sole discretion, Valor Markets Ltd may take one or more of the following actions, or any portion thereof:
vi. sell or purchase any or all contracts, securities, or other property held or carried for the CLIENT; and
vii. cancel any or all outstanding orders or contracts, or other commitments made with the CLIENT.
2.6.2 Any of the aforementioned actions may be taken without the demand for margin or additional margin, without prior notice of sale and/or purchase or other notice to the CLIENT, the CLIENT’s personal or appointed representatives, heirs, executors, administrators, trustees, legatees, or assigns, and regardless of whether the ownership interest is solely or jointly held.
3. GENERAL REPRESENTATIONS AND WARRANTIES
3.1 The CLIENT represents and warrants that:
i. The CLIENT (if a natural person) and/or its Representatives (if a legal entity) are of sound mind, legal age, and legal competence;
ii. The CLIENT (if not a natural person) is duly organized and validly exists under the applicable laws of the jurisdiction in which it was organized;
iii. The execution and delivery of this Agreement and all transactions contemplated hereby have been duly authorized by the CLIENT and will not violate any statute, rule, regulation, ordinance, charter, by-law, or pleading;
iv. The CLIENT will pay all amounts due;
v. The CLIENT agrees to promptly notify Valor Markets Ltd of any changes to their personal and/or contact information;
vi. The CLIENT represents and warrants that they have not previously opened, controlled, or benefited from another account with the Company unless disclosed and approved in writing.
vii. CLIENTs are prohibited from engaging in transactions for the purpose of arbitrage or exploitation of temporary inaccuracies or technical discrepancies;
viii. The CLIENT warrants that the financial information disclosed to Valor Markets Ltd in the application is an accurate reflection of the CLIENT’s current financial condition, and that Valor Markets will be promptly notified of any changes to such information; and
ix. The CLIENT represents and warrants that they will not engage in any trading activity intended to exploit, manipulate, or otherwise abuse swap/rollover charges or credits, dividend adjustments, or the absence or misapplication thereof (including timing-based or carry-driven strategies). The CLIENT acknowledges that the assessment of such conduct may be based on the Company’s reasonable evaluation of trading behaviour, patterns, and outcomes, and that such determination may be made without reliance on any single factor and/or explanation provided by and/or to the CLIENT. The Company may make these evaluations at its sole and absolute discretion.
3.2 The CLIENT represents and warrants that Gross Income, Total Assets, and Liabilities were correctly calculated when determining the CLIENT’s Net Worth.
3.3 The CLIENT represents and warrants that when determining the value of Total Assets, it included cash and/or cash equivalents, U.S. Government and Marketable securities, real estate owned (excluding primary residence), the cash value of life insurance, and other valuable assets.
3.4 The CLIENT represents and warrants that notes payable to banks (secured and unsecured), notes payable to relatives, real estate mortgages payable (excluding primary residence), and other debts were included in determining the value of liabilities.
3.5 The CLIENT represents and warrants that they have given careful consideration to the portion of their total assets that they consider to be risk capital. Additionally, the CLIENT is aware that risk capital is the amount of money the CLIENT is willing to risk. If lost, the CLIENT acknowledges that their lifestyle would not be affected in any way.
3.6 The CLIENT agrees to notify Valor Markets Ltd immediately if the CLIENT’s financial condition changes such that the CLIENT’s net worth and/or risk capital decreases.
3.7 The CLIENT authorizes Valor Markets Ltd and/or any agents acting on behalf of the Company to investigate the CLIENT’s credit standing and, in connection therewith, to contact such banks, financial institutions, and credit agencies as Valor Markets Ltd deems appropriate to verify information regarding the CLIENT.
3.8 The CLIENT authorizes Valor Markets Ltd to investigate the CLIENT’s current and past investment activity, as well as to contact futures commission merchants, exchanges, broker/dealers, banks, compliance data centers, and any other financial and investment institution that Valor Markets Ltd deems appropriate.
3.9 Upon a reasonable request made in writing to Valor Markets Ltd by the CLIENT, the CLIENT shall be permitted to review any records maintained by Valor Markets Ltd pertaining to the CLIENT’s credit standing. At the sole cost and expense of the CLIENT, such records may also be copied.
3.10 The CLIENT acknowledges that Valor Markets Ltd may provide information (e.g., negative Account information of unsecured debts) regarding the CLIENT's performance under this Agreement to the agencies, which may have a negative impact on the CLIENT’s financial standing.
4. ORDER MANAGEMENT
4.1 REQUESTS FOR CANCELLATION AND MODIFICATION
4.1.1 The CLIENT recognizes that it may be impossible to cancel or modify an order.
4.1.2 The CLIENT acknowledges and agrees that, if an order cannot be canceled or modified, they are bound by any execution of the original order.
4.1.3 In the event that Valor Markets Ltd is unable to cancel or modify an order, Valor Markets Ltd is not liable.
4.1.4 The CLIENT acknowledges that attempts to modify, cancel, or replace an order may result in the order’s execution or the execution of duplicate orders. In addition, the CLIENT acknowledges that Valor Markets Ltd.’s systems do not prevent the execution of orders or the placement of duplicate orders, and that the CLIENT is responsible for all such executions.
4.1.5 The CLIENT agrees not to assume that any order has been executed or canceled until receiving confirmation from Valor Markets Ltd regarding order execution. Prior to placing additional orders, the CLIENT is responsible for determining the status of any pending orders.
4.1.6 The CLIENT agrees to contact Valor Markets Ltd if they are unsure of the status of an order.
4.1.7 The CLIENT agrees to review their online account statement, that can be generated by them, regularly to confirm the status of their orders.
4.2 DECLARATIONS AND CONFIRMATION
4.2.1 Valor Markets Ltd will provide the CLIENT with an online login to view the CLIENT’s account at any time. Valor Markets Ltd will not send trade confirmations through the mail.
4.2.2 Absence of objection shall automatically be construed as acceptance of all actions taken by Valor Markets Ltd or its agents prior to the CLIENT’s receipt of said reports.
4.2.3 The lack of receipt of a trade confirmation by the CLIENT does not exempt the CLIENT from the obligation to object as outlined herein.
4.2.4 The CLIENT shall pay all charges (including – but not limited to – mark-ups and mark-downs, statement charges, idle Account charges, order cancellation charges, account transfer charges, introducing broker and money manager fees if applicable, and other charges) arising from Valor Markets Ltd.’s provision of services pursuant to this Agreement. Valor Markets Ltd reserves the right to modify its fees without prior notice.
4.2.5 All fees shall be paid by the CLIENT as they are incurred, or as determined by Valor Markets Ltd in its sole and absolute discretion. The CLIENT hereby authorizes Valor Markets Ltd to debit his/her account for the amount of any such charge(s).
4.3 DEPOSITS AND WITHDRAWALS
4.3.1 Valor Markets Ltd acknowledges and agrees to perform deposit and/or withdrawal transactions between the CLIENT’s Valor Markets Ltd account and another account held in the CLIENT’s name including trading account(s) and/or of which the CLIENT demonstrates clear ownership to Valor Markets Ltd.
4.3.2 Valor Markets Ltd may restrict the CLIENT’s withdrawal options to prevent money laundering, fraud, and other illegal activities.
4.3.3 CLIENTs of Valor Markets Ltd can withdraw their funds and benefits whenever necessary. To request a partial or full withdrawal from their account, the CLIENT must click “Withdrawal” on the Valor Markets Ltd platform and follow the directions provided.
4.3.4 The CLIENT must be aware that Valor Markets Ltd requires two (2) to five (5) business days to process withdrawal requests. It may take up to two (2) or three (3) business days for corresponding withdrawals to reach your credit card, bank account or wallet address.
4.3.5 If the CLIENT has any questions, they can contact the CLIENT Support team at Valor Markets Ltd. Only the same bank account, credit/debit card, or wallet that was used to deposit funds may be used for withdrawals.
4.3.6 Valor Markets Ltd imposes a minimum withdrawal amount for any withdrawal request made by the CLIENT. If the requested withdrawal amount is below the minimum threshold reflected on the website, the Company reserves the right to reject or cancel the withdrawal request. The CLIENT agrees to ensure that the withdrawal amount meets or exceeds the minimum requirement and acknowledges that the Company may reject the withdrawal request. The Company reserves the right to amend the minimum withdrawal amount from time to time, with no notice provided to the CLIENT.
4.3.7 Additionally, the CLIENT may be required to provide additional information and documentation on their Source of Wealth and/or Source of Funds when withdrawing funds for additional verification(s), or as and when Valor Markets Ltd deems appropriate.
4.3.8 The CLIENT acknowledges and agrees that all wallet addresses, payment details, and/or destination information provided to the Company when submitting a withdrawal request are entered voluntarily and under the CLIENT’s sole responsibility. The Company does not verify or validate the accuracy, and/or suitability of any wallet address, networks, and/or payment information provided by the CLIENT.
4.3.9 Once a withdrawal has been processed in accordance with the CLIENT’s instructions, the transaction is final and cannot be reversed, cancelled, and/or modified. The CLIENT understands that blockchain-based transactions are irreversible by nature and that the Company has no ability to retrieve or recover funds sent to an incorrect or unintended destination.
4.3.10 The Company shall not be held liable for any loss, delay, and/or misdirection of funds arising from inaccurate, incomplete, and/or incorrect wallet or payment details provided by the CLIENT.
4.3.11 Negative Balances:
i. The CLIENT acknowledges and agrees that, due to adverse market movements, volatility, gaps, slippage, and/or execution conditions, trading activity may result in the CLIENT’s account reflecting a negative balance.
ii. The CLIENT remains solely responsible for any negative balance incurred on their account, regardless of the circumstances under which such negative balance arises.
iii. The Company reserves the right to restrict, delay, or refuse withdrawals at its sole discretion where an account reflects outstanding liabilities, unresolved negative balances, or other risk, compliance, or operational concerns.
4.4 RESPONSIBILITIES OF VALOR MARKETS LTD
4.4.1 Valor Markets Ltd shall not be liable for any losses resulting from the default of any agent or other party used by Valor Markets Ltd in accordance with this agreement.
4.4.2 Valor Markets Ltd shall ensure that CLIENTs have access to a monthly statement of account for all transactions, this statement will be executed and available in the month preceding the calendar month in question. For example, the statement for January 2020 will be available in February 2020.
4.5 RISK OF CURRENCY FLUCTUATION
If the CLIENT directs Valor Markets Ltd to enter into a transaction:
i. any profit or loss arising as a result of a fluctuation in the rates affecting such a transaction will be entirely for the CLIENT’s account and will be the sole responsibility of the CLIENT; and
ii. all initial and subsequent margin deposits must be made in USD, or in another currency that Valor Markets Ltd may, at its sole discretion, accept, in amounts determined by Valor Markets Ltd at its sole and absolute discretion.
4.6 ORDER EXECUTION AND CONFLICTS OF INTEREST
4.6.1 The Company may execute CLIENT transactions either by transmitting them to external liquidity providers or by internalising them within its own risk-management framework, or through a combination of both methods, at its sole discretion.
4.6.2 Where transactions are transmitted to external liquidity providers or other execution venues, the Company acts as agent on the CLIENT’s behalf and may earn revenue through commissions and/or mark-ups on the spread.
4.6.3 Where transactions are internalised, the Company may act as principal and take the opposite position to the CLIENT’s trade. This approach supports efficient risk management and continuous liquidity but may create a potential conflict of interest, as the Company’s financial outcome could differ from that of the CLIENT.
4.6.4 The Company applies robust internal policies and procedures designed to ensure fair treatment, transparency, and consistent execution quality for all CLIENTs.
4.6.5 By agreeing to these Terms, the CLIENT acknowledges and consents that the Company retains full discretion to determine the most appropriate execution method for any given transaction, having regard to market conditions, liquidity, and internal risk-management considerations.
4.7 MARKET OUTAGES AND EXCHANGE DISRUPTIONS
4.7.1 The CLIENT acknowledges and agrees that the prices and liquidity made available by the Company are dependent on the availability of underlying markets, exchanges, liquidity providers, and third-party data feeds, including but not limited to the Chicago Mercantile Exchange (“CME”).
4.7.2 In the event that an underlying exchange or market experiences a delay, outage, suspension, technical failure, or any other disruption (hereinafter referred to as a “Market Disruption Event”), the Company may, at its sole discretion and without liability:
i. suspend or restrict trading;
ii. cease quoting prices;
iii. reject, cancel, or delay execution of orders;
iv. adjust pricing or execution parameters; and/or
v. take any other action reasonably required to protect market integrity and the interests of the Company and its CLIENTs.
4.7.3 The CLIENT acknowledges that during a Market Disruption Event there may be no available market in which to execute CLIENT orders, and the Company is under no obligation to provide pricing or execute orders during such periods.
4.7.4 The Company shall not be liable for any loss, cost, claim, or expense arising directly or indirectly from a Market Disruption Event, including but not limited to:
i. inability to place or close a trade;
ii. delayed execution;
iii. unavailability of prices;
iv. widened spreads; or
v. slippage or price gaps.
4.7.5 The Company will act reasonably and in accordance with its Execution Policy; however, the CLIENT acknowledges that the Company is not responsible for outages or disruptions originating from third-party exchanges, liquidity providers, or data sources.
4.7.6 Nothing in this clause obliges the Company to compensate or refund the CLIENT for losses or missed trading opportunities that occur as a result of a Market Disruption Event.
4.8 COPY TRADING
4.8.1 The Company may provide access to a copy trading functionality whereby the CLIENT may elect to replicate or mirror the trading activity of other traders (“Strategy Providers”).
4.8.2 The Company does not provide investment advice, portfolio management services, or discretionary asset management. Copy trading functionality is provided strictly as a technological tool enabling automated trade replication.
4.8.3 The Company does not endorse, verify, monitor, or guarantee the performance, strategy, accuracy, suitability, or risk profile of any Strategy Provider.
4.8.4 Performance data is historical in nature and does not guarantee future results.
4.8.5 The CLIENT retains full control over their account at all times and may stop copying a Strategy Provider at their sole discretion.
4.8.6 The CLIENT remains solely responsible for selecting Strategy Providers and determining allocation amounts and risk parameters.
4.8.7 Copy trading execution may be subject to slippage, price differences, latency, partial fills, rejected orders, or differences in margin requirements between accounts.
4.8.8 The Company shall not be liable for any divergence between the Strategy Provider’s results and the CLIENT’s results.
4.8.9 Strategy Providers may receive compensation, rebates, or performance-based incentives. Such arrangements may create a conflict of interest.
4.8.10 The CLIENT acknowledges that copy trading involves substantial risk and may result in significant losses, including the loss of the entire invested amount.
5. COMMUNICATIONS
5.1 GENERAL COMMUNICATIONS
Reports, statements, notices, and any other communications shall be transmitted to the CLIENT electronically by posting to the CLIENT’s online account or via email to the email address provided by the CLIENT during the account opening or to any other email address the CLIENT may designate from time to time to Valor Markets Ltd.
5.2 EMAIL AND ELECTRONIC COMMUNICATIONS
5.2.1 All emails sent to or from Valor Markets Ltd may be monitored, reviewed, and/or disclosed to the CLIENT or the CLIENT’s intended recipient.
5.2.2 The CLIENT agrees to hold harmless Valor Markets Ltd and any third party for any delay in email delivery, regardless of who caused the delay. The corporate email system of Valor Markets Ltd may retain email sent to and from the Company’s email address.
5.2.3 The CLIENT agrees not to transmit orders for the purchase or sale of over-the-counter products via email. In addition, the CLIENT agrees that Valor Markets Ltd is not liable for any actions taken or omissions to act as a result of any email message sent to Valor Markets Ltd by the CLIENT.
5.2.4 Electronic communications with Valor Markets Ltd via our website, or a wireless device can be reviewed, and disclosed to a third party. These messages may be stored by Valor Markets Ltd.
6. THIRD PARTIES
6.1 NO SEPARATE AGREEMENTS
6.1.1 The CLIENT acknowledges that no separate agreement with the CLIENT’s broker or any Valor Markets Ltd employee and/or agent regarding the trading in the CLIENT’s account, including any agreement to guarantee profits or limit losses in the CLIENT’s account, is permitted. The CLIENT must immediately notify the Compliance Department of Valor Markets Ltd in writing of any agreement of this nature.
6.1.2 The CLIENT acknowledges that any representations made by a third party regarding the CLIENT’s account that differs from the statements the CLIENT receives from Valor Markets Ltd must be brought to the attention of Valor Markets Ltd.’s Compliance Department in writing immediately.
6.1.3 The CLIENT acknowledges that, unless the CLIENT has delegated authority to another party by providing an acceptable limited power of attorney (“LPOA”), the CLIENT must authorize every transaction prior to its execution themselves. The Company shall determine the eligibility of any such delegation or authorization on a case-by-case basis, and such determination shall be made at the Company’s sole and absolute discretion.
6.1.4 The CLIENT agrees to bring any disputed transactions to the attention of the Valor Markets Ltd in accordance with the notice provisions of this Agreement.
6.1.5 The CLIENT agrees to indemnify and hold harmless Valor Markets Ltd from any damage or liability resulting from the CLIENT’s failure to notify Valor Markets Ltd within one (1) business day of any of the occurrences mentioned in this agreement. All notices required by this section shall be sent to the address listed for Valor Markets Ltd on the Company’s website.
6.2 REVENUE SHARING DISCLOSURE
The CLIENT acknowledges that Valor Markets Ltd may enter into revenue-sharing arrangements with or retain the services of any other third-party vendors in connection with technical support, back-office and operational support functions relating to CLIENT’s Accounts.
6.3 SHARING OF PERSONAL INFORMATION WITH INTRODUCING BROKERS/AFFILIATES
6.3.1 The CLIENT acknowledges and agrees that, where their account has been opened or linked using an Introducing Broker (“IB”) affiliate code, certain personal and account-related information will be shared with that IB.
6.3.2 Such information shall be strictly limited to what is necessary for the IB to monitor referral activity, manage the business relationship, and calculate remuneration owed under the Company’s Affiliate Program.
6.3.3 The CLIENT’s acceptance of these Terms constitutes express consent to this sharing of information.
6.3.4 All such processing and disclosures will be carried out in accordance with the Company’s Privacy Policy and in compliance with applicable legislation in the Union of Comoros, together with any mandatory data protection rules that apply to the processing of data subjects from other jurisdictions (e.g. GDPR, UK GDPR, POPIA).
7. COMPLIANCE
7.1 ANTI-MONEY LAUNDERING PROCEDURES
The CLIENT agrees and acknowledges that Valor Markets Ltd may conduct the following procedures upon account opening and throughout the account's existence:
7.2 VERIFICATION PROCESSES
7.2.1 In accordance with anti-money laundering and countering the financing of terrorism requirements, Valor Markets Ltd will identify and verify any individual who registers for its service(s). Valor Markets Ltd is required to collect information such as – but not limited to – full legal name, date of birth, and residential address when a CLIENT opens an account. The CLIENT acknowledges and agrees that Valor Markets Ltd reserves the right to close the account at its sole discretion due to verification results.
7.2.2 Email address verification: After completing the sign-up form, the CLIENT will be prompted to verify their email address by clicking on an activation link which is sent to their email address. In the absence of this step, account access will be denied.
7.2.3 Two-factor authentication: After completing the sign-up form, the CLIENT must enable two-factor authentication (“2FA”) on their account in order to access the account. Valor Markets Ltd accounts are equipped with two-factor authentication to prevent unauthorized access attempts.
7.2.4 Verification of identity checks: Valor Markets Ltd may use third party providers to confirm any information the individual registers in order to complete the identity verification. Valor Markets Ltd may verify the CLIENT’s information, requiring the CLIENT to provide official identification documents, proof of address, and/or additional documents that Valor Markets Ltd will advise the CLIENT to submit when and as required. Corporate CLIENTs will be required to submit additional documentation, including – but not limited to – incorporation certificates and articles of association.
7.2.5 CLIENT acknowledges that Valor Markets Ltd may require additional verification checks (which may include requests for additional documents or information) at any time to satisfy routine security checks. Valor Markets Ltd reserves the right to suspend the account and return any applicable balance if we are unable to verify the CLIENT’s registered details and if the CLIENT is unable and/or refuses to provide the requested documentation and/or information.
7.3 MONITORING
Valor Markets Ltd may monitor account trading activity to investigate and/or identify possible money laundering.
7.3.1 The CLIENT agrees and acknowledges that the CLIENT is the exclusive owner and solely responsible, for the confidentiality and protection of the CLIENT’s account number(s) and password(s) that permit the CLIENT to place online orders and access Valor Markets Ltd electronic trading system(s).
7.3.2 The CLIENT agrees to indemnify and hold harmless Valor Markets Ltd if a third party utilizes the CLIENT’s confidential information and gives Valor Markets Ltd instructions that are contrary to the CLIENT’s instructions.
7.3.3 The CLIENT shall notify Valor Markets Ltd immediately in writing or via email of any loss, theft, and/or unauthorized use of the CLIENT’s account number and/or passwords.
7.4 INTELLECTUAL PROPERTY AND CONFIDENTIALITY
7.4.1 All copyright, trademark, trade secret, and/or other intellectual property rights in the Valor Markets Ltd Trading Platform (hereinafter referred to as the “Trading Platform”) shall remain at all times the sole and exclusive property of Valor Markets Ltd and/or its third party service providers, and CLIENTs shall have no right and/or interest in the Trading Platform other than the right to access and use the Trading Platform as specified in this agreement.
7.4.2 The CLIENT acknowledges that the Trading Platform has been developed with considerable skill, time, and money, and is therefore confidential.
7.4.3 The CLIENT will protect the confidentiality of Valor Markets Ltd and/or its third-party service providers by restricting Trading Platform access to its employees and agents on a need-to-access basis.
7.4.4 The CLIENT agrees not to publish, distribute, and/or otherwise make available to third parties any information derived from or related to the Trading Platform.
7.4.5 The CLIENT agrees not to copy, modify, decompile, reverse engineer, or create derivative works based on the Trading Platform or its operation.
7.5 NO ADVICE AND NO RECOMMENDATIONS.
7.5.1 The CLIENT is aware and acknowledges that Valor Markets Ltd does not and will not provide investment, legal, and/or tax advice, or trading recommendations. The CLIENT acknowledges that Valor Markets Ltd makes no representations regarding the tax consequences or treatment of contracts.
7.5.2 The CLIENT agrees that the CLIENT is a self-directed investor and that all orders placed are unsolicited and based on the CLIENT’s own investment decision or the investment decision of the CLIENT’s duly authorized representative if applicable.
7.5.3 The CLIENT agrees that neither Valor Markets Ltd nor any of its employees may be the CLIENT’s duly authorized representative and that the CLIENT will neither solicit nor rely upon Valor Markets Ltd or any of its employees for investment advice.
7.5.4 The CLIENT understands that the CLIENT is solely responsible for all orders entered, including but not limited to trade qualifiers, the number of trades entered, the suitability of any trade(s), investment strategies, and risks associated with each trade, and will not hold Valor Markets Ltd or any of its employees liable for those investment decisions.
7.5.5 The CLIENT agrees to indemnify and hold harmless Valor Markets Ltd and its officers, directors, employees, agents, and affiliates from all and any liability, financial or otherwise, or expenses (including attorneys’ fees and disbursements), incurred as a result of any losses or damages. As a result of any decisions, instructions, transactions, or strategies employed in the CLIENT’s account by the CLIENT or the CLIENT’s duly authorized representative, or as a result of any breach by the CLIENT of any of the covenants, representations, acknowledgments, or warranties contained herein, the CLIENT may incur losses.
7.5.6 The CLIENT agrees and acknowledges that the availability of copy trading tools does not constitute personalized investment advice or a recommendation.
7.6 RISK ACKNOWLEDGEMENT, INDEMNITY AND CLASS ACTION WAIVER
7.6.1 Risk Recognition
i. The CLIENT acknowledges that investments in leveraged transactions are speculative, involve a high degree of risk, and are suitable only for those able to assume the risk of losing their margin deposit.
ii. The CLIENT further acknowledges that, due to the low margin normally required for trading over-the-counter contracts, price fluctuations in such contracts may result in the loss of the CLIENT’s entire margin deposit.
iii. The CLIENT warrants that they are willing and able (financially and otherwise) to assume the risk of trading and, in consideration of the Company carrying their account(s), the CLIENT agrees not to hold the Company liable for losses incurred as a result of following trading recommendations or suggestions made by the Company or any of its employees, agents, or representatives.
iv. The CLIENT acknowledges that profit and/or loss assurances are impossible in trading and confirms that they have not received any such guarantees from the Company, its representatives, introducing brokers, or any other person, and that they have not entered into this Agreement in reliance upon any such representation.
7.6.2 Acknowledgement of Risk and Suitability
i. The CLIENT acknowledges and agrees that trading CFDs and other leveraged financial instruments involves a high degree of risk and may not be suitable for all investors.
ii. The CLIENT confirms that they have independently assessed the risks involved, have read and understood all risk disclosure statements provided by the Company, and have sought independent financial or legal advice where necessary.
iii. The CLIENT accepts full responsibility for determining the suitability of these services and products in light of their investment objectives, financial circumstances, and risk tolerance.
iv. The CLIENT acknowledges that leverage may be adjusted dynamically and that such adjustments may increase the risk of margin calls, liquidation, and loss.
7.6.3 No Liability for Suitability or Disclosure Claims
To the fullest extent permitted under the applicable laws, the Company - including its affiliates, directors, officers, employees, and agents - shall not be held liable for any loss(es), damage(s), and/or claim(s) (whether direct, indirect, or consequential) arising out of or in connection with:
i. any alleged lack of suitability of CFDs or leveraged products for the CLIENT;
ii. any alleged omission, insufficiency, or misrepresentation in disclosures relating to CFDs or other financial instruments; or
iii. any trading decisions, actions, or strategies undertaken by the CLIENT.
7.6.4 Indemnity
The CLIENT agrees to indemnify and hold harmless the Company, its affiliates, and all associated persons from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal and professional fees) arising out of or connected with the CLIENT’s use of the Company’s services, breach of these Terms, or participation in trading activities.
7.6.5 Class Action
i. The CLIENT expressly agrees that any dispute, claim, and/or controversy arising out of or relating to their trading relationship with the Company shall be resolved on an individual basis.
ii. The CLIENT irrevocably waives the right to participate in, or to be represented in, any class action, collective action, or representative proceeding of any kind before any court, tribunal, or other authority in any jurisdiction.
iii. If any portion of this waiver is held to be prohibited or unenforceable, only that portion shall be severed and the remainder of this Section 7.7 shall remain in full force and effect.
7.7 RECORDINGS
7.7.1 The CLIENT agrees and acknowledges that all conversations between the CLIENT and Valor Markets Ltd personnel regarding CLIENT’s Account(s) may be electronically recorded with or without the use of an automatic tone warning device.
7.7.2 The CLIENT further agrees to the use of such recordings and transcripts thereof as evidence by either party in any dispute or proceeding involving CLIENT or Valor Markets Ltd.
7.7.3 The CLIENT acknowledges that Valor Markets Ltd destroys such recordings at regular intervals in accordance with Valor Markets Ltd.’s established business procedures, and the CLIENT consents to such destruction.
7.8 USE OF MONIES
The CLIENT hereby grants Valor Markets Ltd the right to pledge, repledge, invest or loan any funds, securities, currencies, and foreign currency or off-exchange transactions of the CLIENT held by Valor Markets Ltd as margin or security. Valor Markets Ltd is never obligated to deliver to the CLIENT the identical property delivered to or purchased for any Account of the CLIENT.
7.9 TECHNOLOGY AND COMMUNICATIONS
7.9.1 Valor Markets Ltd and/or its third-party service providers provide trading technology for use by the CLIENT in connection with CLIENT’s transactions with Valor Markets Ltd. This trading technology includes the Trading Platform, web applications, application program interfaces, software, software code, programs, protocols, and displays (collectively “Technology”) for trading, analyzing trades and markets, and building automated trading systems.
7.9.2 Valor Markets Ltd provides the Technology “as is” and without any express or implied warranties of merchantability, fitness for a particular purpose, or other warranties.
7.9.3 Valor Markets Ltd is not liable for the operation and/or performance of any automated trading system developed with Technology, or for any malfunctions of Technology, or for any delays or interruptions in the transmission of orders resulting from breakdown, excessive call volume, or failure of transmission or communication equipment on the Internet or otherwise, including, but not limited to, communications problems, computer software or hardware breakdowns, malfunctions, and telecommunications problems.
8. MISCELLANEOUS
8.1 BINDING EFFECT
8.1.1 Regardless of any personnel changes at Valor Markets Ltd or its successors, assigns, or affiliates, this Agreement shall be continuous and shall cover, individually and collectively, all accounts opened and/or reopened by the CLIENT with Valor Markets Ltd.
8.1.2 This Agreement, including all authorizations, shall benefit Valor Markets Ltd and its successors and assigns, whether by merger, consolidation, or otherwise, and shall bind the CLIENT and/or the CLIENT’s estate, executor, trustees, administrators, legal representatives, successors and assigns.
8.1.3 The CLIENT ratifies all transactions with Valor Markets Ltd that occurred prior to the date of this Agreement and agrees that the terms of this Agreement shall govern the CLIENT’s rights and obligations with respect to those transactions.
8.2 TERMINATION
This Agreement may be terminated at any time by the CLIENT and shall remain in effect until termination when the CLIENT has no open position(s) and no liabilities held by or owed to Valor Markets Ltd upon the actual receipt by Valor Markets Ltd of written notice of termination via email, or at any time whatsoever by Valor Markets Ltd upon the transmission of written notice of termination to the CLIENT; provided, however, that such termination shall not relieve the CLIENT of any obligations incurred prior to termination.
8.3 ACCEPTANCE
Valor Markets Ltd shall not be deemed to have accepted this Agreement, nor does it become a legally binding contract between the CLIENT and Valor Markets Ltd until Valor Markets Ltd verifies and approves the CLIENT’s information.
8.4 INDEMNIFICATION
The CLIENT agrees to indemnify and hold Valor Markets Ltd, its affiliates, employees, agents, successors and assigns harmless from and against any and all liabilities, losses, damages, costs, and expenses, including attorney’s fees, incurred by Valor Markets Ltd as a result of the CLIENT’s failure to fully and timely perform the CLIENT’s responsibilities hereunder or if any of the representations and warranties are not accurate.
8.5 FORCE MAJEURE
Valor Markets Ltd shall not be liable to the CLIENT for any claims, losses, damages, costs or expenses, including attorney’s fees, caused, directly or indirectly, by any events, actions or omissions, including, without limitation, claims, losses, damages, costs or expenses, including attorney’s fees, resulting from civil unrest, war, insurrection, international intervention, governmental action (including, without limitation, exchange controls, forfeitures, nationalizations), and natural disasters.
8.6 TERMS AND TITLES
8.6.1 The terms “Valor Markets Ltd”, “Valor Markets”, and/or “the Company” encompasses Valor Markets Ltd. as well as its affiliates, divisions, successors, and assigns.
8.6.2 The term “CLIENT” refers to the party (or parties) executing the Agreement, and the term “Agreement” refers to all other agreements and authorizations executed by the CLIENT in connection with the maintenance of CLIENT’s Account with Valor Markets Ltd, regardless of when executed.
8.7 UTILIZATION OF VALOR MARKETS LTD’S WEBSITES
8.7.1 The term “Website” refers to https://www.valormarkets.com/ and any other sites that Valor Markets Ltd may register. The Website provides content and information to the CLIENT. The website’s content is provided as a courtesy, but it may be inaccurate or outdated.
8.7.2 The CLIENT agrees to always rely on the CLIENT’s transaction confirmations and account statements as the account’s official records. This information is not associated with a particular account.
8.7.3 The term “Information” consists of market data, news, research, financial analysis, commentary, and tools provided by third parties to Valor Markets Ltd and provided to the CLIENT by the Company.
8.7.4 The information on the website is derived from credible sources, but its accuracy cannot be guaranteed. The information provided on our websites is not tailored to the CLIENT, and the CLIENT acknowledges that the information provided to the CLIENT does not constitute a recommendation regarding the purchase and/or sale of any trading product.
8.7.5 Valor Markets Ltd may change, revise, modify, add, upgrade, remove, or discontinue any portion of its Website without notifying the CLIENT. The website may contain links to websites operated by third parties.
8.7.6 Valor Markets Ltd is not responsible for the website’s information and/or content.
8.8 MARKET DATA, NEWS, AND OTHER INFORMATION
The CLIENT agrees that the market data, news, and other information accessible through our Website are for personal use only and that the CLIENT will not retransmit or republish this information in any form without the prior written consent of Valor Markets Ltd.
8.8.1 No provision of this Agreement may be waived or amended unless the waiver or amendment is in writing and signed by the CLIENT and an authorized officer of Valor Markets Ltd.
8.8.2 No waiver or amendment of this Agreement may be implied by any course of trading between the parties or from any failure by Valor Markets Ltd or its agents to assert its rights under this Agreement on any occasion or series of occasions.
8.8.3 This Agreement, any attachments thereto, and the terms and conditions contained in statements and confirmations constitute the entire agreement between the parties with respect to the subject matter of this Agreement.
8.8.4 The validity of the remaining provisions and conditions shall not be affected thereby, and this Agreement shall be carried out as if such invalid or unenforceable provision or condition had never been included.
8.9 TRANSFER AND ASSIGNMENT OF ACCOUNTS
The CLIENT grants Valor Markets Ltd permission to transfer and assign the CLIENT’s account to a futures commission merchant or another legal entity. The CLIENT may not transfer or assign this Agreement without the prior written consent of Valor Markets Ltd. Any purported assignment by the CLIENT in violation of this clause is void, null, and unenforceable.
9. OFFICIAL SOCIAL MEDIA REPRESENTATIONS
9.1 OFFICIAL WEBSITE DOMAIN AND SOCIAL MEDIA PRESENCE
Valor Markets only operates and maintains the following website domain and official social media accounts on the following respective platforms:
Website Domain: https://www.valormarkets.com/
Instagram: https://www.instagram.com/valormarkets_official?igsh=eWgwb2ZyaHNmcnV5
X (prev Twitter): https://x.com/valormarkets
LinkedIn: https://www.linkedin.com/company/valor-markets/viewAsMember=true
9.2 AUTHORIZED COMMUNICATION CHANNELS
All official communications, announcements, and information from Valor Markets are exclusively disseminated through its official website, the official social media accounts, and official email communications. CLIENTs and the general public are strongly advised to disregard any other source claiming to represent Valor Markets. CLIENTs are urged to notify our support team of any other social media accounts, pages, or online profiles that claim to represent, or impersonate our company. This includes any use of our name, branding, or associated materials.